FAQ

If you wish to provide your own measurements, this is not a problem. However, please kindly note that Ivy Place Interiors will not be held responsible if the curtains or blinds do not fit correctly due to incorrect measurements being supplied to us. The all inclusive service I offer includes the measurements being taken during the home visit.

If you wish to have your Roman blind made to fit inside the recess, you will need to measure the width from wall to wall inside the window recess. For accuracy, I advise you measure the width at the top, middle and bottom of the window. If your measurements don’t work out the same, you will need to choose the smallest width measurement. Once you have the width measurement, you need to take off 1cm from this measurement. This will insure the blind will fit within the recess area you’ve measured for.

The drop is measured from the top of the recess, down to the windowsill, or to wherever you wish the blind to close down too. Some prefer the blind just off the windowsill, if this is the case, please make sure you make allowances for this in your finalised measurements.

If you wish to have your Roman blind made to fit outside your window recess, you will need to measure the exact width and drop you wish to have the blind made to. Remember to take into account the stacking height of the blind (approximately between 15-30cm) and any window handles or window openings that may cause an obstruction. You will need to determine how high above the window you want to install your blind and how much overhang at either side you want to have.

We normally advise measuring the overall width of the windowsill or adding on an extra 5-10cm to the recess measurement for each side side of the blind. For the drop, we advise measuring from 15 – 30cm above the top of the window recess, down to the windowsill or just past if you wish to cover the sill.

If you are still a little unsure, please don’t hesitate to get in touch so I can help you further.

You will need to measure the full length of your pole or track which will provide the overall width the curtains need to be made for. I will discuss the overlap and fullness of the curtains with you at the time of the measurements being supplied to me. For the drop, you need to measure from the eye of the ring/track glider down to where you want the curtains to finish. For eyelet heading, you will need to measure the drop from the top of the pole down to where you want the curtains to finish.

If you don’t have a pole or track currently in place, please email me for more information on how to measure for this.

My lead time is approximately 6 – 8 weeks. However, delays out of my control can happen if certain stock isn’t available with my suppliers. If this is the case with your order, you will be notified as soon as possible. I will always try to advise my clients of the current lead time along with an approximate installation deadline for the order at the time of ordering.

If you wish to supply your own fabric purchased through a third party, happen to have any left over fabric from a previous project or have an existing pair of curtains you wish to re use to be made into something else, this is something I can accommodate for. Please note for any order where you wish to supply your own fabric, there will be a small surcharge added to the labour costs. More information on this can be found in my terms and conditions available on my website. Ivy Place Interiors has a wide range of fabrics available to choose from through our trust worthy suppliers.

I only make up using our own range of linings. A lot of time has been spent selecting the very best linings for a high quality finish.

Yes, I would just kindly ask you to provide me with some measurements, along with your requirements for me to give you an approximate quote. Where I can, I always try to work with my clients when it comes to budget, so if there’s any queries you have with this, please don’t hesitate to get in touch.

Yes, I can post an order anywhere within the UK via a tracked courier service.

Yes, I do accommodate for alterations. Existing curtains would need to be cleaned prior to being altered. An alteration order would be provided on a supply only basis and you would need to provide me with the correct measurements you wish to have the alterations made to. If you require the order to be re installed, a fitting fee will be included within the quotation.

At this current time, I don’t offer a design service. I will always offer my best advise for your windows during the home visit and my honest opinion on fabrics/hardware can always be asked for. I do look to hopefully offer a full design service in the near future! If you are in need of some inspiration, or like to know the current trends, please do sign up to receive my monthly newsletter via email! Once a month I like showcase some of my current and finished projects to help inspire others who may be struggling with what to choose. Or even if your wanting to gather some ideas for a future project, it’s a great way to see some fabulous transformations which you might like to re create in your own home!

If you wish to provide your own pole or track, this will need to be installed by yourself prior to our agreed home visit. Ivy Place Interiors will not provide a warranty on this if you choose to provide and install your own hardware, our warranty is only available on products supplied and installed by Ivy Place Interiors. More information on this can be found in my terms and conditions available on my website. Ivy Place Interiors has a wide range of hardware available to choose from through our trust worthy suppliers.